Cast your vote
You can rate an item by clicking the amount of stars they wish to award to this item.
When enough users have cast their vote on this item, the average rating will also be shown.
Your vote was cast
Thank you for your feedback
Thank you for your feedback
MetadataShow full item record
AbstractThis book breaks new ground by creating a framework to understand clients' actions and needs. Most construction management books focus on improving the construction process; this one focuses on a better engagement with the client. It challenges conceptions of both the construction industry and clients' businesses so that a more effective process and greater client satisfaction can be achieved. The book suggests that 'buildings are not about building but about changing and developing the client'. The technical, organisational and psychological aspects of this are described and analysed in detail so that current experience can be explained and better practice determined. The book offers well-researched information about clients in a number of sectors - developers, supermarkets, NHS, government, airports and housing associations - which will help you understand what these client's business or service needs are and how construction fits into this. It demonstrates how to develop an appreciation of the client's perspective with a toolkit for ensuring successful client engagement. This makes Understanding the Construction Client a user-friendly and practical guide, as well as significant text for academia. (Blackwell Publishing)
DescriptionThis book is based on research supported by the Construction Clients' Group (Constructing Excellence), the current leading construction client forum in the UK, who have formally launched it.
Showing items related by title, author, creator and subject.
An investigation into the different styles of the lawyer and construction specialist when mediating construction disputesWall, Ray; Ankrah, Nii; Charlson, Jennifer (Emerald Group Publishing Limited, 2016-07-11)
Identifying and addressing critical issues in the Indian construction industry: Perspectives of large building construction clientsLoganathan, Santhosh; Srinath, Purushothaman; Mohan, Kumaraswamy; Kalidindi, Satyanarayana; Varghese, Koshy (Penerbit Universiti Sains Malaysia, 2017-11-24)The Indian construction industry faces increasing challenges amidst serious performance shortfalls. Confronting similar issues in past decades, other countries such as the UK, USA, and Singapore commissioned high-powered studies and set up industry development bodies to address their own priorities. Initiatives in other countries are briefly reviewed before outlining the launch of the “Construction Industry Improvement Initiative India” (Ci3 India) that aims to address our own challenges. This paper focuses on identifying and launching a platform to address the current and imminent critical issues in the Indian Construction Industry. Nineteen critical issues were identified, verified, and validated through four focus group sessions at two Regional Roundtables with 54 high calibre large building construction clients, academicians, and other invited experts. The identified issues were consolidated to 10 Action Items. Seven Action Teams were then mobilized to work on the 10 Action Items. Having consolidated a base consensus of clients on the way forward, it was also proposed to develop a “Construction Clients’ Charter” that will set out basic principles, protocols, and targeted good practices by lead clients, who by voluntarily agreeing and implementing these together, could catalyse significant industry improvements.
A Framework for Utilising Lean Construction Strategies to Promote Safety on Construction SitesSuresh, Subashini; Bashir, Abubakar Muhammad (University of Wolverhampton, 2013-06)The poor safety situation in the United Kingdom (UK) construction industry and its adverse socio-economic record are well documented in the existing literature. The application of Lean Construction techniques has been proposed as an effective strategy to address accidents on construction sites, a major safety concern in the construction industry. However, examination of the relationship between Lean Construction techniques and safety issues has been marginal. This study explores this relationship with the aim of developing a framework for using Lean Construction techniques to promote safety on UK construction sites. A framework was initially devised based on a synthesis of the literature and further refined based on findings from interviews held with 10 Lean Construction practitioners on antecedents of Lean Construction techniques and safety issues. In order to develop and confirm the framework, data was collected from practicing Lean Construction organisations using a questionnaire survey and analysed using descriptive statistics, inferential statistics and inter-rater agreement statistical test to examine the pattern and extent of the relationships. The study found a total of thirty-eight (38) relationships between Lean Construction techniques and safety issues. These relationships are mainly positive in nature in that they demonstrate path to improvement in safety on construction sites. They show which techniques could be used to address the relevant safety issue. Furthermore, it was established that the application of Lean Construction techniques on construction sites can be impeded by challenges such as: lack of Lean Construction knowledge, complexity, misconception about Lean and difficulties in changing employees’ working culture. The study identified strategies that could be used to address these challenges. These include enlightenment on benefits of Lean practice, publication of improvements realised from Lean practice, training, workers’ involvement and empowerment, persistence, robust planning and gradual step-by-step implementation. The study, therefore, concludes that Lean Construction techniques have positive relationships with safety issues on construction sites in the UK and on the basis of the relationships develops an integrated framework to guide application of the techniques by contracting organisations in promoting safety. The study makes a number of recommendations including the incorporation of Lean Construction practice into government health and safety initiatives, regulations and policies, and identifies areas for further research.