Measuring groupware effectiveness using ordinal questionnaire data with AI/fuzzy mathematics and correspondence analysis treatments
Abstract
The results of a longitudinal study of groupware technology carried out over a 2 year period within a single organization is presented. The results of ordinal data derived from a questionnaire employed to determine user judgements of the usefulness of the technology for business task are analysed using a novel "best hypothesis" approach. This treatment uses formulations based upon AI and fuzzy mathematics and correspondence analysis.Publisher
University of WolverhamptonAdditional Links
http://www.wlv.ac.uk/PDF/uwbs_WP013-99%20Hassall.pdfType
Working paperLanguage
enSeries/Report no.
Working paperWP013/99