Bain, AndyBrooks, GrahamGolding, BobEllis, TomLewis, Chris2017-09-262017-09-262016-02-08Calling the police 2016, 89 (1):55 The Police Journal0032-258X1740-559910.1177/0032258X16631567http://hdl.handle.net/2436/620696Many calls for assistance received by the police are issues of non-emergency, and with public spending cuts ever-present, there is need to revisit the uses of a single non-emergency number (SNEN) as a way to reduce the non-emergency call volume. This paper is a review of one local service in England. We examine the need and development of SNEN, report the findings of our own research, and conclude that a service such as SNEN is a worthwhile approach that helps reduce the number of inappropriate calls to the police, increases access to services and reduces fear regarding low-level disorderenPolicingpublic safetynon-emergency numberJournal articleThe Police Journal