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Challenges for managing knowledge in post-pandemic universities and higher education institutions

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Abstract
Impact of COVID-19 is evident in all aspects of life, from economy, health, transportation, to education and personal lifestyle. In reaction to the devastating impacts of this pandemic, various strategies were introduced to reduce interpersonal contact and control the virus spread including lockdown and social distancing. COVID-19 pandemic accelerated the movement decisively toward the “digital transformation” and into a more digital society. Hence, online education, including eLearning and distance learning strategies, and other technology-based education strategies have been implemented as they were the only options for the continuation and completion of the academic year even though neither teachers nor students were fully prepared for this shift. The aim of this paper is to explore the impact of COVID-19 on universities and higher education institutions, and the role of knowledge management in managing change during the pandemic and in preparing better for post-pandemic. A critical review of the literature was conducted to achieve this aim. The findings revealed the impact of COVID-19 on universities and higher education and its associated opportunities and challenges. The findings also highlighted importance of knowledge management strategies in addressing those challenges and preparing better for the future.
Citation
Abdalla, W., Renukappa, S., Suresh, S., Starr, S. and Karodia, N. (in press) Challenges for managing knowledge in post-pandemic universities and higher education institutions. British Academy of Management Conference Proceedings. 31st August-2nd September, Alliance Manchester Business School.
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en
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This is a paper that has been accepted for publication in the conference proceedings of the BAM2022 Conference, 31st August-2nd September, 2022, Alliance Manchester Business School.
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