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Calling the police: The use of the Non-Emergency 101 in England and Wales
Bain, Andy Brooks, Graham Golding, Bob Ellis, Tom Lewis, Chris
Bain, Andy
Brooks, Graham
Golding, Bob
Ellis, Tom
Lewis, Chris
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2016-02-08
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Abstract
Many calls for assistance received by the police are issues of non-emergency, and with public spending cuts ever-present, there is need to revisit the uses of a single non-emergency number (SNEN) as a way to reduce the non-emergency call volume. This paper is a review of one local service in England. We examine the need and development of SNEN, report the findings of our own research, and conclude that a service such as SNEN is a worthwhile approach that helps reduce the number of inappropriate calls to the police, increases access to services and reduces fear regarding low-level disorder
Citation
Calling the police 2016, 89 (1):55 The Police Journal
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Journal article
Language
en
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ISSN
0032-258X
1740-5599
1740-5599