Loading...
Contemporary perceptions of effective and ineffective managerial behaviour: a 21st century case for the U.S.A.
Ruiz, Carlos E. Hamlin, Robert G. Gresch, Eric B.
Ruiz, Carlos E.
Hamlin, Robert G.
Gresch, Eric B.
Editors
Other contributors
Affiliation
Epub Date
Issue Date
2017-02-28
Submitted date
Alternative
Abstract
This qualitative study explores how contemporary US managers and non-managerial employees in the metropolitan region of Atlanta, Georgia behaviorally differentiate effective managers from ineffective ones. We collected from 81 research participants 381 critical incidents (CIs) of observed effective and ineffective managerial behavior. These CIs were subjected to open, axial and selective coding which resulted in the emergence of 10 effective and 13 ineffective behavioral indicators of perceived managerial and leadership effectiveness. The findings could be valuable to managers seeking to make better decisions about how best to behaviorally manage and lead US employees in the 21st century.
Citation
Carlos E. Ruiz, Robert G. Hamlin, Eric B. Gresch, (2017) 'Contemporary Perceptions of Effective and Ineffective Managerial Behavior: A 21st Century Case from the U.S.A.,' Journal of Management Policy and Practice, Vol. 18, Iss. 1, pp. 59-77
Publisher
Research Unit
DOI
PubMed ID
PubMed Central ID
Embedded videos
Additional Links
Type
Journal article
Language
en
Description
Series/Report no.
ISSN
1913-8067