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Measuring groupware effectiveness using ordinal questionnaire data with AI/fuzzy mathematics and correspondence analysis treatments

Hassall, John
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Hassall, John
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1999-09
Submitted date
2007-04-26
Subjects
Groupware
 Fuzzy mathematics
 Organisations
 Ordinal questionnaire
 Longitudinal study
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Hassall4.pdf
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Abstract
The results of a longitudinal study of groupware technology carried out over a 2 year period within a single organization is presented. The results of ordinal data derived from a questionnaire employed to determine user judgements of the usefulness of the technology for business task are analysed using a novel "best hypothesis" approach. This treatment uses formulations based upon AI and fuzzy mathematics and correspondence analysis.
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University of Wolverhampton
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http://hdl.handle.net/2436/11375
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http://www.wlv.ac.uk/PDF/uwbs_WP013-99%20Hassall.pdf
Type
Working paper
Language
en
Description
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Working paper
WP013/99
ISSN
1363-6839
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Faculty of Social Sciences