Women’s occupational mobility in the Nigerian service sector through a radical feminist perspective

Abstract

The impact of women’s contribution and participation in society and its economies has been theorised to contribute trillion dollars to global GDP. There is extensive research and literature that has contextualised and developed our understanding of the marginalisation of women in our societies to advocate for gender equality as the United Nations’ 5th Sustainable Development Goal of Gender Equality is also essential in achieving other sustainable development goals. To contribute to the growing empirical study within the context of Sub-Sahara Africa with a particular focus on Nigeria, this study investigates the impact of institutionalisation of organisational practices in the leadership experience and participation of women in the service sector. Through a radical feminist perspective, a deconstructive analysis of the Nigerian context was conducted on the culture of Nigeria and its influence on organisational culture and the adoption of leadership styles. Focus groups and semi-structured interviews were conducted with 31 women in the service sector in entry-level, middle-management and leadership positions across three industries: financial institutions, Information, Communication and Technology (ICT), and Higher Education. The findings revealed the relationship between the dimensions of institutional theory and women's experience. They shed light on the institutional void and the barriers to women’s occupational mobility and full economic participation. Most importantly, the outcome of this investigation documents critical recommendations for organisations, women, and NGOs to consider how to change cultural mindsets within the service sector. The call for organisations is to be deliberate in identifying barriers and initiating a strategy to tackle those barriers with a ten-part monitoring and evaluation toolkit.