• The weakest link? Job quality and active labour market policy in the UK

      Green, Anne; Sissons, Paul; Ingold, Jo; McGurk, Patrick (Bristol University Press, 2023-01-09)
    • Urban Europe, precarious futures? Introduction to the special issue

      Sissons, Paul; Jarvis, David; Ferreira, Jennifer (SAGE, 2022-12-31)
    • Representation and diversity in the sign language translation & interpreting profession in the UK

      Napier, Jemina; Skinner, Robert; Adam, Robert; Stone, Christopher; Pratt, Sandra; Hinton, Danny; Obasi, Chijoke (SAGE, 2022-12-31)
      This paper reports the findings of a nationwide sign language translator and interpreter (SLTI) census to establish a baseline description of the UK’s SLTI workforce that was commissioned by the Association of Sign Language Interpreters UK. Complete responses were received from 690 practitioners from across the UK (43% of the potential sample). The survey responses were analysed using SPSS statistical software, specifically to look at various intersectional characteristics concerning gender, age, sexuality, race and ethnicity. This paper provides an overview of the findings with respect to two key themes: representation and diversity in the profession, along with discussion of the profile of the SLTI profession in the UK, and recommendations for actions for key stakeholder organisations. As a first snapshot, this census functions as a baseline for future comparisons, and can be modified and improved through open dialogue with professional and community groups. This snapshot helps us to identify gaps in representation. Finally, it can also inform the planning and forecasting of recruitment needs for the workforce and highlight any education and training needs.
    • Language aptitude in the visuospatial modality: L2 British Sign Language acquisition and cognitive skills in British Sign Language-English interpreting students

      Watkins, Freya; Webb, Stacey; Stone, Christopher; Thompson, Robin L. (Frontiers Media, 2022-09-14)
      Sign language interpreting (SLI) is a cognitively challenging task performed mostly by second language learners (i.e., not raised using a sign language as a home language). SLI students must first gain language fluency in a new visuospatial modality and then move between spoken and signed modalities as they interpret. As a result, many students plateau before reaching working fluency, and SLI training program drop-out rates are high. However, we know little about the requisite skills to become a successful interpreter: the few existing studies investigating SLI aptitude in terms of linguistic and cognitive skills lack baseline measures. Here we report a 3-year exploratory longitudinal skills assessments study with British Sign Language (BSL)-English SLI students at two universities (n = 33). Our aims were two-fold: first, to better understand the prerequisite skills that lead to successful SLI outcomes; second, to better understand how signing and interpreting skills impact other aspects of cognition. A battery of tasks was completed at four time points to assess skills, including but not limited to: multimodal and unimodal working memory, 2-dimensional and 3-dimensional mental rotation (MR), and English comprehension. Dependent measures were BSL and SLI course grades, BSL reproduction tests, and consecutive SLI tasks. Results reveal that initial BSL proficiency and 2D-MR were associated with selection for the degree program, while visuospatial working memory was linked to continuing with the program. 3D-MR improved throughout the degree, alongside some limited gains in auditory, visuospatial, and multimodal working memory tasks. Visuospatial working memory and MR were the skills closest associated with BSL and SLI outcomes, particularly those tasks involving sign language production, thus, highlighting the importance of cognition related to the visuospatial modality. These preliminary data will inform SLI training programs, from applicant selection to curriculum design.
    • Investigating the effects of service recovery strategies on consumer forgiveness and post-trust in the food delivery sector

      Gannon, Martin; Taheri, Babak; Thompson, Jamie; Rahimi, Roya; Okumus, Bendegul (Elsevier, 2022-09-07)
      Underpinned by coping theory, this study investigates the extent to which service recovery strategies (e.g., firm-level apologies; compensation; feedback loops) stimulate customer forgiveness and post-trust following service failure. Adopting a two-stage explanatory sequential mixed-method, it investigates the interplay between prior knowledge of service providers, service failure incident familiarity, recovery strategies, forgiveness, and consumer evaluations within an Iranian food delivery platform. Survey responses (n = 925) reveal the role of recovery strategies in stimulating forgiveness and post-trust following service failure. Multi-group analyses reveal gender differences therein. Quantitative findings are extended narratively by customer interviews (n = 45), which suggest proactive, open, and immediate recovery protocol enactment holds greatest value in avoiding negative consumer responses to service failure, mitigating negative outcomes (e.g., anger, frustration). This study thus expands extant understanding of foodservice platform consumption behaviors, providing valuable practical insight for industry stakeholders with regards to the nuances of service failure and recovery in the digital age.
    • Postal testimonies from concentration camps: an often-neglected source

      Steinert, Johannes-Dieter (Yad Vashem, 2022-09-01)
      Review of Heinz Wewer, Spuren des Terrors: Postalische Zeugnisse zum System der deutschen Konzentrationslager
    • The relevance and impact of business schools: In search of a holistic view

      Redgrave, Samuel; Grinevich, Vadim; Chao, Dorrie (Wiley, 2022-08-19)
      The degree to which business schools are relevant and impactful for society has been disputed. Critics that engage in the so-called ‘relevance problem’ have argued that business schools are preoccupied with academic rigour at the expense of practical relevance, resulting in a lack of societal impact. This systematic literature review synthesizes the fragmented body of knowledge pertaining to the relevance and impact of business schools. Appreciating the contributions of both research and education, this review offers a holistic view that acknowledges the multidimensional nature of business schools. Based on an analysis of 266 journal articles, we present the four main literature streams in this domain. We find limited evidence of cross-fertilisation between discussions of research and education. However, by acknowledging the contribution of applying a multidimensional lens to the study of business schools, we develop a holistic thematic framework that provides theoretical directions for the future. Using this, we demonstrate four avenues for advancing the business school literature. First, we emphasise the potential of an institutional logics perspective to viewing business schools. Second, we offer a novel proposal for understanding the bridge between research and education. Third, we emphasise the application of a value co-creation theoretical lens when considering how business schools engage with stakeholders in research and education. Finally, we propose an all-encompassing stakeholder-centric definition of relevant and impactful knowledge and advocate for this inclusive definition to conceptually bridge the fragmented discussions of research and education.
    • Individual insolvency – the case for a single gateway

      Walton, Peter; Law School, University of Wolverhampton (University of Wolverhampton, 2022-06-30)
      The history of bankruptcy law and procedure suggests that only where an independent and reliable public official has oversight of the process, can the public have confidence in it. It has long been recognised that bankruptcy, and formal means of avoiding bankruptcy, provide more stakeholder confidence where a public official is involved. As well as the interests of debtors and their creditors, there is an inherent public interest in ensuring individual insolvency mechanisms work fairly. The current bankruptcy and debt relief order procedures have the benefit of official oversight. There is no suggestion of any obvious systemic weaknesses. However, individual insolvency procedure is open to criticism in the area of individual voluntary arrangements (IVAs) where there is rarely any official involvement. This article suggests that the problems identified in the modern day IVA market might be resolved by considering the lessons learnt from nineteenth century bankruptcy law reform. A new single gateway for all individual insolvency cases, echoing the two-stage process introduced by the Bankruptcy Act 1883, is suggested where all individual insolvency processes would begin with an initial consideration of the case by a public official. This would ensure an objective assessment is made as to the best way forward for debtors and their creditors. It would encourage transparency and honest dealing.
    • Localising employment policy: opportunities and challenges

      Green, Anne; Hughes, Ceri; Sissons, Paul; Taylor, Abigail; Jolly, Andy; Cefalo, Ruggero; Pomati, Marco (Policy Press, 2022-06-27)
    • Strengthening responses at the nexus of social protection, humanitarian aid and climate shocks in protracted crises: BASIC Research framing paper

      Sabates-Wheeler, Rachel; Lind, Jeremy; Harvey, Paul; Slater, Rachel (Institute of Development Studies, 2022-05-24)
      The Better Assistance in Crises (BASIC) Research programme seeks to better understand how to strengthen routine social assistance in the most difficult protracted crises – places where compounding shocks such as climate change, conflict and displacement complicate the delivery, sustainability and outcomes of programming. This paper reviews the contours of global and national debates, and the concepts that are key to informing research on social assistance in contexts of protracted crises. It focuses on three fields: social protection, humanitarian assistance, and climate adaptation and responsiveness. It then introduces the specific policy and programming areas and countries that BASIC Research will focus on, based on the identification of knowledge gaps in the inception phase of the research. The paper then develops a research framework for BASIC Research, identifying priority research questions and thematic areas. In line with the aspiration of global donors that any social assistance – including that delivered by humanitarian actors – should build longer-term policies and systems that are increasingly embedded in state-led and state-funded provision, BASIC Research will: examine the complementarities, tensions and linkages between social assistance various actors provide to tackle the multiple and intersecting challenges of climate shocks, conflict and displacement; assess existing capacities, systems and approaches for delivering social assistance; and explore how social assistance is intertwined with politics and economies.
    • Dissecting the effect of family business exposure on entrepreneurial implementation intention

      Onjewu, Adah-Kole Emmanuel; Haddoud, Mohamed Yacine; Tony-Okeke, Uchenna; Cao, Dongmei; Nowiński, Witold (Emerald, 2022-05-06)
      Purpose Scholars have typically examined family business exposure as an aggregate variable. However, it is probable that this trend oversimplifies the complexity of family exposure and its nuanced influence on entrepreneurial behaviour. Thus, to extend the theoretical boundary, this inquiry investigates distinct dimensions of family exposure in Nigeria while drawing on the theory of planned behaviour. Design/methodology/approach Data were collected from five public universities in Nigeria. A sample of 1,314 respondents was analysed using a partial least squares structural equation modelling approach to determine the influence of alternate family business exposures. Findings The results show that entrepreneurial exposure in the forms of parent, family member and work involvement have salient and distinctive influences on implementation intention to the extent that entrepreneurial self-efficacy, attitudes and subjective norms are uniquely impacted. Originality/value This study offers novel insights on the predictors of entrepreneurial implementation intention through the distinctive effects of (1) family member exposure, (2) parent exposure and (3) work involvement exposure among students in the family firm context.
    • Editorial

      Yoruk, Esin; Jones, Paul; Ratten, Vanessa; Jarvis, David; Sissons, Paul (Inderscience, 2022-03-23)
    • Corporate insolvency practitioners: Ethics and fiduciary duties

      Jacobs, Lezelle; Omar, Paul; Gant, Jennifer (Edward Elgar, 2021-08-10)
      The Corporate Insolvency Practitioner (CIP) forms an integral part in the success and outcome of any Insolvency Procedure. The exact nature of the role played by the CIP depends on a number of factors, including the type of proceedings. In most jurisdictions, where an element of management displacement occurs during the proceedings, the CIP will be regarded as a fiduciary. The word ‘fiduciary’ is, however, not definitive of a single class of relationships to which a fixed set of rules and principles apply. It is necessary to determine the rules that govern each class of fiduciary relationship. This chapter examines the fiduciary nature of the CIP’s role and the fiduciary duties often associated with his/her office as well as the biggest practical stumbling blocks. The role of the rescue professional as a CIP is particularly complex as it involves the consideration of issues that involve corporate and company law as well as insolvency law. The beneficiaries of the fiduciary duties of CIPs are also analysed with reference to the main Insolvency Law theories and a new theory of Insolvency Law is offered: the Enlightened Creditor Value Approach. It soon becomes apparent that the role of the CIP and his/her fiduciary duties are numerous and complex. The efficacy of a well drafted code of ethics as guidance is considered as a possible aide in the quest for appropriate conduct by the CIP.
    • Forgiveness and punishment in Kant's moral system

      Satne, Paula; Krasnoff, Larry; Sanchez Madrid, Nuria; Satne, Paula (University of Wales Press, 2018-02-28)
    • Exploratory study of consumer issues in online peer-to-peer platform markets: final report

      Hausemer, Pierre; Rzepecka, Julia; Dragulin, Marius; Vitiello, Simone; Rabuel, Lison; Nunu, Madalina; Rodriguez Diaz, Adriana; Psaila, Emma; Fiorentini, Sara; Gysen, Sara; et al. (European Commission, 2017-05)
      This study explores consumer issues in five online peer to peer platform markets: (Re)sale of Goods; Sharing/renting of goods, Sharing/renting accommodation; Sharing/hiring rides; and Odd jobs. The study estimates that 191m citizens across the EU-28 spend EUR 27.9 billion per year on online P2P platforms. Of this total, an estimated EUR 10.61 billion consists of platform revenues and revenues of third parties. The study defines three main peer-to-peer platform business models: (a) hosting of listings where platforms do not get involved in the peer to peer transaction (b) active management of transactions where platforms foster trust among peers to facilitate a larger number of transactions and (c) platform governed peer transactions where the platform sets one or more contractual terms for the peer-to-peer transaction and exercises control over the performance of the transaction. The study identifies five key consumer issues that emerge from this new kind of economy: (1) transparency and clarity regarding the nature of transactions concluded through online P2P platforms, applicable consumer rights and obligations, the applicable legal framework and its enforcement; (2) reliability of peer review and rating systems and accuracy of identity information provided on the platform; (3) discrepancy between exclusion of platform responsibility and liability for the performance of online P2P transactions and platform practices; (4) access to redress for peer consumers and peer providers; and (5) data use and data protection issues.