Using interviews and focus groups to investigate the effectiveness of mentoring in a UK healthcare trust
AbstractMentoring is increasingly being used in a healthcare setting as it is seen to hugely benefit both individuals and organisations. This research is aimed at investigating WHAT is being learnt, WHAT are the moderating factors and HOW do both these factors change over time, within mentoring relationships. 38 semi-structured interviews and two focus groups were used to find out more from six mentoring dyads about their lived experience of being both mentors and mentees. Key findings were that both parties learnt in all four learning domains, learning fluctuated over time and that common factors were both facilitating and hindering for both parties. Methods are reflected upon and recommendations for future similar studies shared. The six NHS values are discussed in harmony with mentoring values, together with the impact on supporting managers as mentors and mentees for the future. In short, it is concluded that using mentoring to develop more skilled managers and leaders in healthcare, will ultimately mean more supported and nurtured teams, which will in turn will mean happier employees and ultimately better supported and nurtured patients.
CitationJones, J. (2021) Using interviews and focus groups to investigate the effectiveness of mentoring in a UK healthcare trust, in Tilly, L. (Ed.) Health and social care research methods in context: applying research to practice. Abingdon: Routledge.
TypeChapter in book
DescriptionThis is an accepted manuscript of a book chapter published by Routledge in Health and Social Care Research Methods in Context Applying Research to Practice on 29/12/2021, available online: https://www.routledge.com/Health-and-Social-Care-Research-Methods-in-Context-Applying-Research-to/Tilly/p/book/9780367744182 The accepted manuscript of the publication may differ from the final published version.
Except where otherwise noted, this item's license is described as https://creativecommons.org/licenses/by-nc-nd/4.0/