Abstract
This chapter covers the broad range of online counselling work, using the COVID-19 era as a point of reference. It provides an overview of online applications of counselling and psychotherapy at preCOVID-19 time and informs the reader of how online counselling provision has been accelerated during the pandemic. A theoretical overview of the key counselling and therapeutic processes as conceptualised in the cyberspace which considers six distinct modes of online communication are provided. An evaluation and the review of the latest efficacy and effectiveness research evidence of online counselling is also provided. The key benefits and challenges of digitalised therapeutic interventions from the clients’ and therapists’ perspectives covering pre and during COVID-19 are identified. Attention is drawn to existing studies on counselling engagement, adherence, outreach, non-stigmatising counselling practices, power imbalances in the counselling process, and therapy outcomes.Citation
Agathokleous, G. and Taiwo, A.O. (2022) How online counselling is utilised, evaluated, and received, in Prescott, J. (ed.) Digital Innovations for Mental Health Support. IGI Global, p. 251-277.Publisher
IGI GlobalAdditional Links
https://www.igi-global.com/chapter/how-online-counselling-is-utilised-evaluated-and-received/293411Type
Chapter in bookLanguage
enDescription
© 2022 IGI Global. For re-use please see the publisher's terms and conditions.ISBN
9781799879916ae974a485f413a2113503eed53cd6c53
10.4018/978-1-7998-7991-6.ch011