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dc.contributor.authorElbaz, Ahmed Mohamed
dc.contributor.authorKamar, Mahmoud Sayed Abou
dc.contributor.authorOnjewu, Adah-Kole Emmanuel
dc.contributor.authorSoliman, Mohammad
dc.date.accessioned2021-05-28T14:38:43Z
dc.date.available2021-05-28T14:38:43Z
dc.date.issued2021-06-02
dc.identifier.citationElbaz, A. M., Kamar, M. S. A., Onjewu, A-K. E. & Soliman, M. (2021) Evaluating the antecedents of health destination loyalty: The moderating role of destination trust and tourists’ emotions, International Journal of Hospitality and Tourism Administration (in press).en
dc.identifier.issn1525-6480en
dc.identifier.doi10.1080/15256480.2021.1935394
dc.identifier.urihttp://hdl.handle.net/2436/624087
dc.descriptionThis is an accepted manuscript of an article published by Taylor & Francis in International Journal of Hotel & Tourism Administration on 2 June 2021. The accepted version of the publication may differ from the final published version.en
dc.description.abstractAlthough the customer experience-satisfaction nexus is a highly developed body of work in the wider literature, this link has scarcely been explored in health tourism. Accordingly, this paper aims to assess the dimensions of health services experiences leading to tourists’ satisfaction and the moderating role of trust and emotions in the link between satisfaction and destination loyalty. A PLS-SEM is employed to analyze data from a sample of 225 health tourists in Egypt. The results show that health tourism experiences dimensions significantly affect tourists’ satisfaction, which in turn positively impacts their loyalty. Additionally, destination trust and emotions moderate the connection between satisfaction and loyalty. Theoretical contributions arise for scholars and practical ramifications are presented for service providers and stakeholders in the Egyptian health tourism scene.en
dc.formatapplication/pdfen
dc.language.isoenen
dc.publisherTaylor & Francisen
dc.relation.urlhttps://www.tandfonline.com/doi/abs/10.1080/15256480.2021.1935394?journalCode=wjht20en
dc.subjecthealth tourism experiencesen
dc.subjecttourists' satisfactionen
dc.subjectdestination trusten
dc.subjecttourists' emotionsen
dc.subjectdestination loyaltyen
dc.titleEvaluating the antecedents of health destination loyalty: The moderating role of destination trust and tourists’ emotionsen
dc.typeJournal articleen
dc.identifier.eissn1525-6499
dc.identifier.journalInternational Journal of Hospitality and Tourism Administrationen
dc.date.updated2021-05-28T09:08:30Z
dc.date.accepted2021-05-24
rioxxterms.funderUniversity of Wolverhamptonen
rioxxterms.identifier.projectUOW28052021AKEOen
rioxxterms.versionAMen
rioxxterms.licenseref.urihttps://creativecommons.org/licenses/by-nc-nd/4.0/en
rioxxterms.licenseref.startdate2022-12-02en
refterms.dateFCD2021-05-28T14:09:17Z
refterms.versionFCDAM
refterms.dateFOA2021-06-02T00:00:00Z


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