Knowledge mapping of office workspace: a scientometric review of studies

Abstract

© 2019, Emerald Publishing Limited. Purpose: Office workspace is more than a place but one of the essential resources in business organizations. In recent years, research in office workspace management has become an increasingly important scholarly focus. However, there is a dearth of bibliometric studies to date on the subject. This study aims to explore a scientometric analysis of office workspace field. Design/methodology/approach: The title/abstract/keyword search method was used to extract related papers from 1990 to 2018. A total of 1,670 papers published in Scopus were obtained and subjected to scientometric data analysis techniques via CiteSpace software. Findings: The results revealed the active research institutions and countries, influential authors, important journals, representative references and research hotspots in this field. Practical implications: While this study focused on office workspace management, the findings hold useful implications for the built environment in general and facility management in particular, being a sector that encompasses multiple disciplines involving building, office assets, people, processes and technology, which enable effective functioning of the built facilities. Originality/value: This is probably the most comprehensive scientometric analysis of the office workspace field ever conducted. This study adds to the so far limited knowledge in the field and provides insights for future research.