BAME staff and public service motivation: the mediating role of perceived fairness in English local government
Abstract
This study aims to examine the perceptions of Black, Asian and Minority Ethnic (BAME) staff in English local government on the ethical nature of their treatment at work, and its mediating effect on their Public Service Motivation (PSM). This is a particular imperative in a sector which itself delivers social justice within a strong regulatory system designed to ensure workplace equality and therefore is expected to be a model employer for other organisations. Employees place great importance on their fair treatment by their employers and, in particular, the endeavour of managerial authority to implement equality at work based on their discretionary powers. 2580 valid responses were collected from 15,000 questionnaires sent to staff in five local councils in England. Our analyses show that BAME employees have a significantly stronger PSM than their white colleagues; however, this has been eroded by their perception of unfair treatment: being underpaid allied with a lack of effort from management to ensure an equal work environment, to be specific, to prevent discrimination, bullying, and racism at workplace. Most importantly, the perceived exertion made by management to ensure an equal work environment has a significantly strong mediating effect on PSM and a compensational effect on perceived lower pay. Theoretical and practical implications are discussed.Citation
Wang, W., Seifert, R. 'BAME staff and public service motivation: the mediating role of perceived fairness in English local government', Journal of Business Ethics, 161 (3), pp. 653–664. DOI: 10.1007/s10551-018-3953-8Publisher
SpringerJournal
Journal of Business EthicsAdditional Links
https://link.springer.com/article/10.1007/s10551-018-3953-8Type
Journal articleLanguage
enDescription
This is an accepted manuscript of an article published by Springer in Journal of Business Ethics on 16/07/2018, available online: https://link.springer.com/article/10.1007%2Fs10551-018-3953-8 The accepted version of the publication may differ from the final published version.ISSN
0167-4544ae974a485f413a2113503eed53cd6c53
10.1007/s10551-018-3953-8
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- Creative Commons
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