Trust influencing factors in main contractor and subcontractor relationships during projects
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Abstract
Trust is crucial for achieving optimum benefits from supply chain integration and collaboration in the construction sector. Yet relationships between main contractors and subcontractors continue to be influenced by issues that promote vicious circles of distrust. This research investigates the trust influencing factors in main contractor–subcontractor relationships on projects. Empirical data was gathered from across four case studies through semi-structured interviews, non-participant observations and document reviews, and analysed using thematic analysis. Findings revealed that the change management process, economic climate, payment practices, perceptions of future work opportunities, job performance and the project-specific context influence trustfulness and trustworthiness of the different parties. The findings also imply that stronger trust in the main contractor's supply chain can only be realised and sustained through promotion of trustworthiness-induced rather than benefit-induced trustfulness.Citation
Manu, E., Ankrah, N., Chinyio, E. & Proverbs, D. (2015) Trust influencing factors in main contractor and subcontractor relationships during projects, International Journal of Project Management, 33 (7) pp. 1495-1508. DOI: 10.1016/j.ijproman.2015.06.006Publisher
ElsevierJournal
International Journal of Project ManagementAdditional Links
http://linkinghub.elsevier.com/retrieve/pii/S0263786315001039Type
Journal articleLanguage
enDescription
This is an accepted manuscript of an article published by Elsevier in International Journal of Project Management on 07/07/2015, available online: https://doi.org/10.1016/j.ijproman.2015.06.006 The accepted version of the publication may differ from the final published version.ISSN
02637863Sponsors
Self-funded and University of Wolverhamptonae974a485f413a2113503eed53cd6c53
10.1016/j.ijproman.2015.06.006