Trust influencing factors in main contractor and subcontractor relationships during projects
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AbstractTrust is crucial for achieving optimum benefits from supply chain integration and collaboration in the construction sector. Yet relationships between main contractors and subcontractors continue to be influenced by issues that promote vicious circles of distrust. This research investigates the trust influencing factors in main contractor–subcontractor relationships on projects. Empirical data was gathered from across four case studies through semi-structured interviews, non-participant observations and document reviews, and analysed using thematic analysis. Findings revealed that the change management process, economic climate, payment practices, perceptions of future work opportunities, job performance and the project-specific context influence trustfulness and trustworthiness of the different parties. The findings also imply that stronger trust in the main contractor's supply chain can only be realised and sustained through promotion of trustworthiness-induced rather than benefit-induced trustfulness.
CitationManu, E., Ankrah, N., Chinyio, E. & Proverbs, D. (2015) Trust influencing factors in main contractor and subcontractor relationships during projects, International Journal of Project Management, 33 (7) pp. 1495-1508. DOI: 10.1016/j.ijproman.2015.06.006
JournalInternational Journal of Project Management
DescriptionThis is an accepted manuscript of an article published by Elsevier in International Journal of Project Management on 07/07/2015, available online: https://doi.org/10.1016/j.ijproman.2015.06.006 The accepted version of the publication may differ from the final published version.
SponsorsSelf-funded and University of Wolverhampton