Knowledge sharing maturity model for Jordanian construction sector
Cast your vote
You can rate an item by clicking the amount of stars they wish to award to this item.
When enough users have cast their vote on this item, the average rating will also be shown.
Your vote was cast
Thank you for your feedback
Thank you for your feedback
MetadataShow full item record
AbstractPurpose - This purpose of the paper is to present a maturity model developed to assess Knowledge Sharing (KS) for the Jordanian construction sector. Design/methodology/approach - The research was conducted in three stages. The first stage consisted of the review of literature and documenting variables from the literature that highlight influence on KS in organisations. The second stage was designed for maturity model development by identifying the cultural factors that affect KS in the Jordanian construction sector through questionnaires and interviews. Factor analysis was used to find possible relationships between the cultural variables followed by semi-structured interviews. In the third stage the initial maturity model was refined through another set of semi-structured interviews. Findings – The model presented in the paper includes three levels of maturity. The first level identifies whether the variable barely exists in company’s KS practices. The second level shows the occasional techniques which the company uses to increase KS activities. The final level demonstrates the importance of the variable in affecting KS as being fundamentally ingrained in the company’s vision, mission, strategy and operations. Originality/value - The research has developed a model that can be used to measure the KS in an organisation. Although the model has been applied to the construction industry, it can easily be modified to fit other sectors.
CitationArif, M., AlZubi, M., Gupat, A., Egbu, CO., Walton, R., and Islam, R. (2017) 'Knowledge sharing maturity model for Jordanian construction sector', 24 (1) 170. Engineering, Construction and Architectural Management
JournalEngineering, Construction and Architectural Management
Showing items related by title, author, creator and subject.
New Public Management in an age of austerity: knowledge and experience in further educationSmith, Rob; O'Leary, Matt (Taylor & Francis, 2013)This article originates in a piece of educational research into the experiences of further education (FE) student teachers in the West Midlands region of England. This cohort of students experienced significant upheaval in their college workplaces and placements during the 2010/2011 academic year. Pressures on FE funding were exacerbated by a Comprehensive Spending Review by the coalition government in late 2010 – prompted by the on-going global economic crisis. Some of the repercussions of these funding cuts for staff and students in the sector are discussed in this article, as perceived by this cohort of student teachers working in a range of FE providers across the West Midlands. Many of these repercussions can broadly be seen as an extension of existing managerialist practices, as the justification for an increasing squeeze on local resource allocation continues to be a wider appeal to global market ‘realities’. But we theorise that new public management (NPM) plays an important role in a reductive kind of knowledge production for policy-makers which fuels and legitimises on-going policy intervention, and we see this as an important shaping force in the emerging professional identity of these new teachers
Investigating the knowledge about healthNarinder Menghre and Subashini Suresh; School of Technology, University of Wolverhampton (COBRA, 2013-09-10)The employment of migrants in the UK construction industry is growing annually particularly in the West Midlands. A research commissioned by the Institution of Civil Engineers investigated welfare and health and safety (H&S) of migrant workers in the South East of England. This research investigates the West Midland based North-Indian migrants’ awareness of issues related to health and safety on a construction site, as there seems to be no empirical evidence of any study carried out in H&S in other parts of England. A qualitative research approach was adopted with ten semi-structured interviews lasting an average of 25 minutes. Thematic analysis has been carried out on data acquired from interviews. The study revealed that migrants are employed in both skilled and unskilled jobs. They are often exploited for the fact that they have low English language skills. They have low health and safety knowledge and are paid significantly below the UK National Minimum Wage. This paper highlights to the industry and academia key aspects of safety awareness by immigrant workers in West Midlands. Further research is necessary to understand in a comprehensive way the situation faced by the migrants in order to implement specific measures.
A Knowledge Management Framework for Reducing the Cost of Poor Quality on Construction ProjectsSuresh, Subashini; Olayinka, Raymond Afolarin (2015-08)Knowledge management (KM) implementation strategies on construction projects can reap benefits such as improved performance and continuous improvement yet many projects are characterised by inefficiencies, repetition of mistakes and lack of lessons learnt. Poor skills, design changes, errors and omissions contribute to the internal failure cost element of the Cost of Poor Quality (COPQ) while the resultant effect of client dissatisfaction contributes to the external failure cost. COPQ is prevalent regardless of project type and has been found to be over 10% of total project cost in certain cases. While the need to reduce COPQ is definite, it is uncertain what impact KM has in its reduction. The aims of the research therefore are twofold (i) to investigate the impact of KM in reducing COPQ on construction projects (ii) to develop a KM framework for reducing COPQ on construction projects. A mixed method approach was adopted for the research with an exploratory sequential research design utilising both qualitative and quantitative inquiries to address the research aims. Semi-structured interviews and questionnaire survey were selected as the method for qualitative and quantitative data collection respectively. The interviews were conducted with 25 industry experts involved in KM strategies for large construction organisations across UK to obtain data, based on their experiences and expertise on projects, which were then analysed using content analysis. The output from the analysis yielded variables and working hypotheses which were tested through the questionnaire survey. Further data were obtained from 114 survey respondents who have iii been mostly involved in KM initiatives for large construction organisations across UK. The data was analysed using descriptive statistics. From the interpretation of the entire qualitative and quantitative data, it was found that KM can be complex and difficult to manage within organisations and on projects. Although KM was perceived to have positive impact in reducing COPQ, organisations did not, and could not quantify COPQ neither could they measure the extent of the impact of KM on COPQ. Causal links were found between COPQ elements i.e. errors and omissions, design changes and poor skills, contrary to the theoretical suggestion of being mutually exclusive. It was found that KM currently has not been optimised to reduce COPQ due to a number of barriers. Optimising KM to reduce COPQ therefore involves overcoming the barriers as follows: develop performance metrics to assess the impact of KM on COPQ on projects; appoint knowledge champions to facilitate KM activities to reduce COPQ; adopt a positive organisational culture towards KM; allocate adequate time and budget for KM activities on projects; select procurement strategies that support and facilitate KM. A KM framework for reducing COPQ on construction projects was developed as an output of the research and evaluated by industry practitioners. It can be concluded that the optimisation of KM can significantly reduce COPQ. A key recommendation for industry practitioners therefore is to adopt a holistic approach to quantifying COPQ and assessing the impact of KM in reducing COPQ such as the one presented in this research. The research contributes to the body of knowledge in the area of cost reduction, quality improvements and knowledge management on projects.