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    Calling the police: The use of the Non-Emergency 101 in England and Wales

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    Authors
    Bain, Andy
    Brooks, Graham
    Golding, Bob
    Ellis, Tom
    Lewis, Chris
    Issue Date
    2016-02-08
    
    Metadata
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    Abstract
    Many calls for assistance received by the police are issues of non-emergency, and with public spending cuts ever-present, there is need to revisit the uses of a single non-emergency number (SNEN) as a way to reduce the non-emergency call volume. This paper is a review of one local service in England. We examine the need and development of SNEN, report the findings of our own research, and conclude that a service such as SNEN is a worthwhile approach that helps reduce the number of inappropriate calls to the police, increases access to services and reduces fear regarding low-level disorder
    Citation
    Calling the police 2016, 89 (1):55 The Police Journal
    Journal
    The Police Journal
    URI
    http://hdl.handle.net/2436/620696
    DOI
    10.1177/0032258X16631567
    Additional Links
    http://journals.sagepub.com/doi/10.1177/0032258X16631567
    Type
    Journal article
    Language
    en
    ISSN
    0032-258X
    1740-5599
    ae974a485f413a2113503eed53cd6c53
    10.1177/0032258X16631567
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    Faculty of Social Sciences

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