Calling the police: The use of the Non-Emergency 101 in England and Wales
Abstract
Many calls for assistance received by the police are issues of non-emergency, and with public spending cuts ever-present, there is need to revisit the uses of a single non-emergency number (SNEN) as a way to reduce the non-emergency call volume. This paper is a review of one local service in England. We examine the need and development of SNEN, report the findings of our own research, and conclude that a service such as SNEN is a worthwhile approach that helps reduce the number of inappropriate calls to the police, increases access to services and reduces fear regarding low-level disorderCitation
Calling the police 2016, 89 (1):55 The Police JournalJournal
The Police JournalAdditional Links
http://journals.sagepub.com/doi/10.1177/0032258X16631567Type
Journal articleLanguage
enISSN
0032-258X1740-5599
ae974a485f413a2113503eed53cd6c53
10.1177/0032258X16631567