• BAME staff and public service motivation: the mediating role of perceived fairness in English local government

      Wang, Wen; Seifert, R (Springer, 2018-07-16)
      This study aims to examine the perceptions of Black, Asian and Minority Ethnic (BAME) staff in English local government on the ethical nature of their treatment at work, and its mediating effect on their Public Service Motivation (PSM). This is a particular imperative in a sector which itself delivers social justice within a strong regulatory system designed to ensure workplace equality and therefore is expected to be a model employer for other organisations. Employees place great importance on their fair treatment by their employers and, in particular, the endeavour of managerial authority to implement equality at work based on their discretionary powers. 2580 valid responses were collected from 15,000 questionnaires sent to staff in five local councils in England. Our analyses show that BAME employees have a significantly stronger PSM than their white colleagues; however, this has been eroded by their perception of unfair treatment: being underpaid allied with a lack of effort from management to ensure an equal work environment, to be specific, to prevent discrimination, bullying, and racism at workplace. Most importantly, the perceived exertion made by management to ensure an equal work environment has a significantly strong mediating effect on PSM and a compensational effect on perceived lower pay. Theoretical and practical implications are discussed.
    • Banking Reform Struggles On

      Haynes, A. (Oxford University Press, 2015)
    • Battle Zone Normandy : Battle for Caen

      Trew, Simon; Badsey, Stephen (The History Press, 2004)
      This key title in the acclaimed Battle Zone Normandy series explores the Allies' struggle to take Caen and its significance for the campaign. The city of Caen was perhaps the greatest major obstacle in the path of the Allied advance inland after their landings in Normandy, 6 June 1944. Consequently it was a key objective for 3rd British Division, landing on Sword Beach. The Allies were unable to capture the strategically important city on D-Day, however, in the teeth of armoured counter-attacks from 21st Panzer Division. Renewed attempts by 3rd Canadian Division on 7-8 June were foiled by 12th SS Panzer Division 'Hitlerjugend', as were 7th British Armoured Division's thrusts towards the city on 11-14 June. On 25 June Operation 'Epsom' was launched to take Caen. Preceded by RAF Bomber Command attacks, further British and Canadian assaults on 4 July stalled before the whole of the city could be taken. On 7 July Operation 'Charnwood' forced the Germans to withdraw from northern Caen. A much heavier bombardment opened Operation 'Goodwood' on 18 July, in the course of which the Canadians finally managed to liberate the rest of Caen, by now largely demolished after five weeks of intensive fighting.
    • Battle Zone Normandy : Omaha Beach

      Badsey, Stephen (The History Press, 2004)
      This key title in the acclaimed Battle Zone Normandy series explores the US attack on Omaha Beach at dawn on D-Day 1944 and its aftermath. At dawn on D-Day the US Army's most experienced, battle-tested infantry formation, 1st Division or 'The Big Red One' launched its attack on Omaha Beach. The assault wave was launched too far out to sea and the men suffered terribly from seasickness. All the amphibious tanks sank except two, depriving the infantry of armoured support against minefields, bunkers and other defences. Moreover, the Allied aircraft tasked with destroying the fortifications had dropped their loads on open country too far inland and the offshore bombardment was hampered by poor visibility. Of the first six landing craft, two sank while the remainder ran aground on a sandbank. The assaulting infantry were compelled to wade in shoulder-high water, many drowning or being shot as they struggled ashore. All cohesion was lost and following waves of infantry simply stumbled into the carnage on the beach, the piles of wreckage restricting movement. In these first harrowing hours of the invasion, Lieutenant-General Omar Bradley considered aborting the Omaha effort altogether. Despite these appalling difficulties, a vulnerable bridgehead some 1.5 km inland had been established by the evening of 6 June 1944.
    • Baudelaire, Degeneration Theory, and Literary Criticism in Fin de siècle Spain

      Hambrook, Glyn (Modern Humanities Research Association, 2006)
      This article seeks, through an analysis of the response of `psychologist critics' inspired by degeneration theory to the work of Charles Baudelaire in fin de siècle Spain, to determine the originality of the application of this theory to literary history and criticism of the Fin de siècle; to argue that this period of literary history cannot be studied meaningfully other than by reference to an international context; and to challenge the assumption that cultures considered at that time and subsequently to be peripheral were indeed cultural backwaters unreceptive to the literary developments of the day. (Ingenta)
    • Behavioural determinants of perceived managerial and leadership effectiveness in Argentina

      Hamlin, Robert G.; Ruiz, Carols E; Carioni, Angeles (Routledge (Taylor & Francis), 2016-04-21)
      The purpose of this empirical study was to explore the perceptions of Argentinean employees about managerial and leadership effectiveness, and was guided by the following research question: How do people employed in Argentinean companies behaviorally differentiate effective managers from ineffective managers? A total of 42 employees from private and public sector organizations in Cordoba, Argentina, were interviewed using Flanagan’s (1954) critical incident technique. The interviews generated 302 critical incidents of which 155 were examples of positive (effective) managerial behavior, and 147 of negative (least effective/ineffective) managerial behavior. The findings suggest that Argentineans perceive as effective those managers who are supportive, considerate, motivating, caring, good decision makers, approachable, participative, fair-minded, communicative, actively involved, and who act as role models; and this challenges the widely held belief that Argentineans prefer authoritarian managers over democratic ones.
    • Behavioural indicators of effective and ineffective mentoring: An empirical study of mentor and protégé behaviour within a UK public sector organisation.

      Hamlin, Robert G.; Sage, Lesley (University Forum for Human Resource Development (UFHRD), 2008)
      Most mentoring research has investigated the antecedents, outcomes and benefits of mentoring and also the characteristics of mentors and mentees, but little attention has been given to the quality of the mentoring process or the effectiveness of mentoring relationships (Fagenon-Eland et al, 1997; Young and Perrewé, 2007). Yet for formal work-based mentoring programmes it is important to identify what differentiates ‘more effective’ from ‘less effective’ mentoring relationships (Ragins et al, 2000, Wanberg et al, 2007), particularly the behaviours of mentors and mentees that contribute to both ‘positive’ and ‘negative’ mentoring experiences (Eby et al, 2000; Bozeman and Feeney, 2007). This study investigated the mentoring component of a leadership development programme within a major UK public sector organization in order to identify the behavioural criteria of mentoring effectiveness from both the mentor and mentee perspective. Concrete examples of ‘effective’ and ‘ineffective’ mentor and mentee behaviours as observed respectively by mentees and external mentors were collected using the Critical Incident Technique (Flanagan (1954). These were analysed, reduced and classified using content and thematic analytic methods. From 167 usable critical incidents so obtained 187 discrete items of behaviour were identified. Of these 81 related to positive (effective) and 22 to negative (ineffective) mentor behaviour and 68 to positive (effective) and 16 to negative (ineffective) mentee behaviour. These were then grouped and classified into analytic categories which resulted in 11 positive and 4 negative mentor behavioural categories (criteria) and 9 positive and 3 negative mentee behavioural categories (criteria) being identified. The results lend support to Kram’s (1985) ‘two-function’ model of mentoring and to the recent emergent concepts of ‘negative’ and ‘marginal’ mentoring (Eby, et al, 2000; Eby and McManus, 2004). They also provide further empirical insights for HRD practitioners concerned with developing guidelines and interventions to enhance the effectiveness of formal mentoring programmes. This study is an inquiry into organizationally based formal mentoring relationships in which the mentors have been drawn from other organizations (Young and Perrewé, 2000). It has been located in both the ‘mentoring’, ‘coaching’ and ‘human resource development (HRD)’literatures for two main reasons. Firstly, although various writers claim ‘mentoring’ is different from ‘coaching’ (Cranwell-Ward, Bossons and Gover, 2004; Grant, 2001), the terms ‘mentoring’ and ‘coaching’ are often used interchangeably in many organizations with many people unable to make a clear distinction between them (D’Abate, Eddy and Tannenbaum, 2003; Klasen and Clutterbuck, 2002). The second reason is that for several decades coaching, mentoring and other forms of workplace learning have been core roles of HRD professionals (See Davis, Naughton and Rothwell, 2004; Hezlett and Gibson, 2005; Plunkett and Egan, 2004). Furthermore, increasingly, mentoring has been recognized as a powerful HRD intervention that assists employers in career advancement, serves as a form of on-the-job-training, and helps create learning organizations (Hegstad and Wentling , 2005).
    • Behavioural indicators of ineffective managerial coaching: a cross-national study.

      Ellinger, Andrea D.; Hamlin, Robert G.; Beattie, Rona S. (Emerald Group Publishing Limited, 2008)
      Purpose – The concept of managers assuming developmental roles such as coaches and learning facilitators has received considerable attention in recent years. Yet, despite the growing body of expert opinion that suggests that coaching is an essential core activity of everyday management and leadership, the literature base remains largely atheoretical and devoid of empirical research. While there is some consensus about what effective coaching looks like, little if any empirical research has examined ineffective coaching behaviours. The purpose of this paper is to compare the empirical findings from three separately conducted studies to derive a comprehensive understanding of the ineffective behaviours associated with managerial coaching. Design/methodology/approach – The current study adopted a cross-national “etic” methodology based on the empirical findings generated by three previously conducted and purposefully selected “emic” studies. Drawing on Berry's and Lyons and Chryssochoous' “emic-etic” approach and cross-cultural comparisons, the researchers employed Guba and Lincoln's file card approach to analyze and compare the three behavioral datasets of the previously conducted studies. Findings – The findings from this cross-national comparative “etic” study revealed that the vast majority of ineffective coaching behaviours previously identified in the emic studies were held in common with each other. The predominant ineffective behaviours included using an autocratic, directive, controlling or dictatorial style, ineffective communication and dissemination of information, and inappropriate behaviours and approaches to working with employees. Of the 17 ineffective behaviours that were compared only three were not held in common. Research limitations/implications – Limitations associated with this cross-national study included minor variations in the use of data collection approaches and samples of managers in the previously conducted emic studies. Practical implications – The ineffective managerial coaching behaviours derived from the cross-national comparisons can be integrated as diagnostic tools into coaching training programmes and management and leadership development programmes to improve the practice of managerial coaching. They can also be used to increase managers' awareness of the behaviours that impede their coaching interventions with their respective employees. Originality/value – The literature base on coaching in general and managerial coaching in particular has been criticized for not being research-informed and evidence-based, but rather predominantly practice-driven and guru-led. The findings from the current cross-national etic study not only add to a sparse base of empirical research on managerial coaching, but also illuminate an underdeveloped area, namely that of ineffective managerial coaching practice. Furthermore, the findings provide a foundation on which to compare and contrast future empirical research that may be conducted on managerial coaching behaviours.
    • Behavioural indicators of manager and managerial leader effectiveness: An example of Mode 2 knowledge production in management to support evidence-based practice.

      Hamlin, Robert G.; Bassi, Nirmal (Inderscience Enterprises Limited, 2008)
      This paper presents the results of a 'design science' study of managerial and leadership effectiveness through a programme of 'HRD Professional Partnership' research carried out within a UK private sector organisation, and discusses how the findings have been used to support evidence-based practice within the collaborating organisation. Additionally, the paper reveals the extent to which these results are held in common with equivalent findings from several UK public sector organisations and how they have contributed to the production of 'general knowledge' and empirical evidence that lend support to 'universal' theories of managerial and leadership effectiveness.
    • Between a rock and a hard place: corporate elites in the context of religion and secularism in Turkey

      Yamak, Sibel; Ergur, Ali; Ünsal, Artun; Uygur, Selcuk; Özbilgin, Mustafa (Routledge, 2014-07-24)
      Drawing on discourse analyses of 36 in-depth interviews with elite business people from Turkey, the study identifies the networking patterns of new and established business elites in the context of economic liberalization and socio-religious transformation of the country. Through a comparative analysis of the so-called secular and religious elite networks, we demonstrate the role of institutional actors such as the government, and identity networks, based on religion and place of birth in shaping the form and content of social networks among business elites in Turkey. In order to achieve this, we operationalise Bourdieu’s notion of theory of practice and Granovetter’s theory of social networks, illustrating the utility of combing these approaches in explicating the form and content of social networks in their situated contexts, in which power and divergent interests are negotiated.
    • Beyond Camps and Forced Labour: Current International Research on Survivors of Nazi Persecution. Proceedings of the First International Multidisciplinary Conference at the Imperial War Museum, London, 29-31 January 2003

      Steinert, Johannes-Dieter; Weber-Newth, Inge (Osnabrűck: Secolo Verlag, 2005)
      In recent years the volume of international research on survivors of Nazi persecution has continually increased. At the same time there is a growing public interest in how survivors coped with their experiences and how they were treated by post-war societies. Researched topics are varied, as are the academic disciplines involved – often without taking much notice of each other. It is time to take stock of current research and to open up new perspectives for future work. This book and CD contain 70 selected contributions to the international multidisciplinary conference on Beyond Camps and Forced Labour. Current International Research on Survivors of Nazi Persecution which took place on 29 – 31 January 2003 at the Imperial War Museum, London (The 2nd conference took place in 2006). Edited CD-ROM and Booklet, includes Steinert & Weber Newth 'Beyond Camps and Forced Labour: Current International Research on Survivors of Nazi Persecution', pp. 1-27; Steinert 'British NGOs in Belsen Concentration Camp: Emergency Relief and the Perception of Survivors', pp. 44-57.
    • BIBLIOMETRIC STUDIES IN TOURISM

      Rahimi, Roya; Koseoglu, Mehmet Ali; Okumus, Fevzi; Liu, Jingyan (Elsevier, 2016-11-2)
      This study evaluates bibliometric studies in tourism, depicts emerging themes, and offers critical discussions for theory development and future research. To achieve this aim, 190 papers with bibliometric analyses from leading hospitality and tourism journals were selected and critically analyzed. The research findings reveal that bibliometric articles published in these journals significantly increased after 2008. However, systematic review studies emerged as the major group, and relatively few studies utilized evaluative bibliometric and relational bibliometric studies. Study results suggest that paucity still exists, particularly in relational bibliometric studies in tourism. This is one of the first studies in this area that offers critical discussions and suggestions related to theory development and future research in this research vein.
    • Big bangs and cold wars

      Seifert, Roger (Emerald Group Publishing Limited, 2015-10-05)
      Purpose: The purpose of this essay is to provide a brief and partial overview of some of the issues and authors that have dominated British industrial relations research since 1965. It is cast in terms of that year being the astronomical Big Bang from which all else was created. It traces a spectacular growth in academic interest and departments throughout the 1970s and 1980s, and then comments on the petering out of the tradition and its very existence (Darlington 2009; Smith 2011). Design/methodology/approach: There are no methods other than a biased look through the literature. Findings: These show a liberal oppression of the Marxist interpretation of class struggle through trade unions, collective bargaining, strikes, and public policy. At first through the Cold War and later, less well because many Marxists survived and thrived in industrial relations departments until after 2000, through closing courses and choking off demand. This essay exposes the hypocrisy surrounding notions of academic freedom, and throws light on the determination of those in the labour movement and their academic allies to push forward wage controls and stunted bargaining regimes, alongside restrictions on strikes, in the name of moderation and the middle ground. Originality/value: an attempt to correct the history as written by the pro tem victors
    • Blasphemy, religious rights and harassment: A workplace study

      Hambler, Andrew (Cambridge University Press, 2017)
    • Book review for Tourism and violence

      Rahimi, Roya (Elsevier, 2016-02)
    • Book Review: Heritage Tourism Destinations: Preservation, Communication, and Development

      Rahimi, Roya (Annals of Tourism Research, 2016)
      The complex relationships between tourism and heritage are revealed in the tensions between tradition and modernity (Nuryanti, 1996). Heritage tourism has been studied by numerous scholars and practitioners over the past decades from different disciplines. In 21st century heritage destinations are in various forms and functions such as townscapes, rural village or traditional agricultural landscape, leisure landscape, historical trails and routs and have different roles to play for different stakeholders and provides opportunities for visiting individuals, who are privileged to breathe past, present and future at once.
    • Bookmakers and a Duty of Care: Customers’ Views in England

      Brooks, Graham; Sparrow, Paul (Springer, 2015-04-14)
      This paper focuses on customers’ views on the extent that bookmakers and individuals are responsible for a duty of care. 72 participants from seven bookmakers in one city in England were interviewed that illustrates customers expect bookmakers to take ‘reasonable steps’ to avoid exploiting all customers. However, the customers’ views recorded in this paper illustrate a range of views on what a duty of care should actually comprise with differences of opinion on the level of bookmakers and individuals level of responsibility, dealing with intoxicated customers, illegal gambling, prevention of excessive and problem gambling and self-exclusion.
    • Border ethnography and post-communist discourses of nationality in Poland

      Galasinska, Aleksandra (Sage Publications, 2006)
      In this article I shall explore discursive constructions of ethnicity, and in particular notions of ‘Polishness’, among members of three-generation families living in the Polish town of Zgorzelec, on the border with Germany. The data come from a Europe-wide ethnographic project studying communities living on the borders between the EU and its ascendant nations, funded by the European Commission’s 5th Framework Programme (www.borderidentities.com). The most characteristic feature of the data concerning ethnicity is a clash between my informants’ declared identity (mainly constructed in terms of Polishness) and the constructions of Polishness. Even though the latter is usually described in negative terms, almost all interviewees choose to describe themselves in ethnic terms from the spectrum of labels they have been given. Drawing upon Billig et al.’s (1988) concept of ideological dilemma, I shall argue that the apparent contradiction in my informants’ discourse of identity is a result of two different ideological bases underpinning it: the lived ideology accomplished in their discourse clashes with the intellectual ideology explicitly adopted in their declarations of identity. Finally, I shall discuss this shift in terms of the particular place of residence of the members of Polish community right of the national border. I shall also explore the role of the interviewer in my informants’ discourses of ethnic identity. ‘Insiderness’ and ‘outsiderness’ of the researcher in relation to the community under investigation was perceived as a challenge to a coherence of the narratives and resulted in constant discursive negotiations of my interlocutors’ ‘stories of Polishness’. (Sage Publications)
    • Breach of fiduciary duty, equitable wrongs and proprietary remedies: implications for commercial agents

      Panesar, Sukhninder (Sweet and Maxwell, 2016-08-01)
      Lord Herschell once wrote that ‘it is an inflexible rule of a Court of Equity that a person in a fiduciary position…is not, unless otherwise expressly provided, entitled to make a profit; he is not allowed to put himself in a position where his interest and duty conflict. It does not appear to me that this rule is, as has been said, founded upon principles of morality. I regard it rather as based on the consideration that, human nature being what it is, there is danger, in such circumstances, of the person holding a fiduciary position being swayed by interest rather than by duty, and thus prejudicing those whom he was bound to protect.’ The purpose of this article is to explore exactly how inflexible this rule is in the context of commercial parties who stand in a fiduciary relationship to others. In particular two areas are examined, firstly; commercial fiduciaries who have received a secret bribe or some other profit in the course of their employment. Secondly; commercial parties who, although not having assumed fiduciary duties to a particular commercial principal, have nevertheless assisted in a breach of fiduciary duty by some other person and in doing so have made a profit. In both cases, can the person against who the breach had been committed claim a proprietary right to the profits in the hands of the wrongful fiduciary?