• CSR and leadership approaches and practices: a comparative inquiry of owners and professional executives

      Yamak, Sibel; Ergur, Ali; Karatas-Ozkan, Mine; Tatli, Ahu (Wiley, 2018)
      This study generates comparative insights into CSR approaches of owners and non-kin professional executives in an emerging country context, Turkey. Drawing on 61 interviews, we found that ownership status of the executive is crucial in shaping their CSR perceptions and practices. Owner-executives are empowered in pursuing CSR approaches based on their personal preferences and values; they have mostly societal aims. Professionals display tendency for company-related CSR practice; they exhibit greater knowledge of CSR, and their CSR initiatives are the results of strategic choices to enhance their power within the corporation. Our paper contributes to the debate on the drivers for CSR by accounting for both societal and individual influences on the CSR agency of these two key groups of executives. First, we develop a typology of CSR approaches of owners and professionals. Second, we provide insights from an emerging country context. Third, we present empirically grounded practice implications for CSR.
    • The origins of marketing practice in Britain: From the ancient to the early twentieth century

      Hawkins, Richard A (Emerald Group Publishings, 2017-11-01)
      Purpose The purpose of this paper is to explore the development of marketing practice in Britain from the ancient to the early twentieth century. It builds upon the author’s chapter in the 2016 Routledge Companion to the History of Marketing. Design/methodology/approach This paper is based on a review of secondary history and archaeology literature supplemented by digitised historic newspaper and magazine advertising. The literature is frameworked using a modified version of Fullerton’s 1988 periodization which has been extended to include the medieval and Roman eras. Findings One of the significant findings of this paper is the key role the state has played in the development of marketing practice in Britain, the construction of pavements being a good example. Originality/value Apart from Nevett’s 1982 history of British advertising and the author’s Routledge Companion to the History of Marketing chapter, this is the first survey of the historical development of British marketing practice. It assembles and presents in a useful way important information. This paper will be of interest to marketing historians, especially students and researchers new to the subject.
    • Run with the fox and hunt with the hounds': Managerial Trade Unionism and the British Association of Colliery Managers 1947-1994

      Gildart, Keith; Perchard, Andrew (Liverpool University Press, 2018)
      This article examines the evolution of managerial trade-unionism in the British coal industry, specifically focusing on the development of the British Association of Colliery Management (BACM) from 1947 until 1994. It explores the organization’s identity from its formation as a conservative staff association to its emergence as a distinct trade union, focusing on key issues: industrial action and strike cover; affiliation to the Trades Union Congress (TUC); colliery closures; and the privatization of the coal industry. It examines BACM’s relationship with the National Union of Mineworkers (NUM) and the National Association of Colliery Overmen, Deputies and Shotfirers (NACODS), the National Coal Board (NCB) and subsequently the British Coal Corporation (BCC). This is explored within the wider context of the growth of managerial trade unions in post-war Britain and managerial identity in nationalized industries.
    • Technological constraints to firm performance: the moderating effects of firm linkages and cooperation

      Kolade, Oluwaseun; Obembe, Demola; Salia, Samuel; Department of Strategic Management and Marketing, De Montfort University, Leicester, UK; Department of Strategic Management and Marketing, De Montfort University, Leicester, UK; Business School, University of Wolverhampton, Wolverhampton, UK (Emerald, 2018-06-05)
      Manufacturing and services SMEs in Africa face challenges and constraints exacerbated by ineffectual government policies, environmental turbulence and the near-absence of institutional support. This study investigates if informal linkages and formal cooperation are helping firms to overcome constraints to uptake of technological innovations in Nigeria. The paper is based on quantitative data obtained from structured interviews of 631 Nigerian firms. These firms were selected using stratified random sampling from a total population of 18,906 manufacturing and services companies in the national database obtained from the National Bureau of Statistics. The result of the binary logistic regression indicates that, while informal linkages appear to be insignificant, formal inter-firm cooperation is an effective moderator of barriers to technological innovations. The paper focuses only on technological, rather than non-technological, innovations. The paper recommends that, in addition to other interventions to promote diffusion of technological innovations, governments should give priority to interventions that support formal cooperation among SMEs. Previously studies have generally looked at the impact of cooperative networks on firms' innovation uptake. This paper provides original insights into the "how" of cooperative impact, specifically with respect to helping SMEs to overcome constraints. The paper also delineates formal cooperation from informal linkages
    • Examining networked NGO services: reconceptualising value co-creation

      Best, Bernadette; Moffett, Sandra; Hannibal, Claire; McAdam, Rodney; Ulster Business School, Ulster University, Newtownabbey, UK; Ulster Business School, Ulster University, Newtownabbey, UK; Business School, University of Wolverhampton, Wolverhampton, UK; University of Ulster, Belfast, UK (Emerald, 2018-07-02)
      Purpose The purpose of this paper is to explain how value is co-created in a many-to-many (MTM) context. The authors use a case study of a non-governmental service delivery consortium engaging multiple actors to examine how value is co-created beyond the buyer-supplier dyad. Design/methodology/approach An explanatory case study of a consortium of seven UK non-governmental organisations (NGOs) delivering public service contracts is presented. Multiple data collection methods are combined; semi-structured interviews (n=30) and focus groups with internal stakeholders (n=5), participant observations (n=4) and document analysis. Findings The authors use three illustrative empirical examples to show how different sources, types, enablers and mechanisms of VCC are evident during service provision activities. The findings show how different service provision activities utilise different dimensions, leading the authors to suggest that dimensions of VCC may be context dependent. Research limitations/implications As consortia differ in their context and function, the findings may not be generalisable. Nevertheless, they provide specific examples of sources, types, enablers and mechanisms of value co-creation (VCC) that may be applicable to private, public and NGOs. Practical implications Understanding how value is co-created with multiple stakeholders can offer competitive advantages likely to lead to improved sustainability, impact and performance. Originality/value The empirical study offers a reconceptualisation of VCC in a MTM context. The paper combines disparate perspectives of VCC to offer a more holistic perspective.
    • "We're not a bottomless pit": food banks' capacity to sustainably meet increasing demand

      Iafrati, Steve; Email: s.iafrati@wlv.ac.uk (Policy Press, 2018-03-01)
      Based on research with 21 food banks across eight local authority areas in England, this article examines the sustainability of food banks in their attempts to balance demand and supply. Against a background of multiple deprivation and welfare reforms in the UK, food banks are becoming increasingly important for growing numbers of people. However, at a time when food banks' ability to meet this increasing demand is close to capacity, this article examines how social purpose is a core element in food banks' understanding of sustainability. With food banks having little control over the level of demand, and supply being increasingly close to capacity, if demand exceeds supply, sustainability will necessitate either denying demand or expanding supply.
    • Qualitative middle-range research in operations management

      Soltani, Ebrahim; K. Ahmed, Pervaiz; Ying Liao, Ying; Anosike, Paschal (Emerald Group Publishing Limited, 2013-06-17)
      Purpose – The purpose of this paper is to highlight the potential of a qualitative middle-range research approach to contribute to the advancement of operations management (OM) field. Design/methodology/approach –To better signify such contribution, it takes insight from Merton’s (1968) notion of middle-range theory as a means to create pathways of propositions that link substantive concepts and practices of OM in both context-specific and context-free operational environments. Findings – The paper brings to the fore the argument that achieving the primary objective of filling the “theory-methods” void in OM can be achieved through adoption of a qualitative middle-range approach. Originality/value – The originality of this paper hinges on the premise that theory-oriented qualitative field research that is able to incorporate experiences of different stakeholders of the OM intervention is highly likely to benefit OM theory advancement as well as OM practice. Keywords Qualitative research, Literature review, Methodology for operations management, Middle-range theory Paper type General review
    • Is the public sector at the centre of the class struggle?

      Seifert, Roger (Liverpool University Press, 2018)
      Public sector workers are workers even though they are not employed by profit-making firms. As a consequence their unions are part of the working-class movement. Working for state-owned and managed services does not detract either from their class position or from the need for their unions to defend and improve their terms and conditions. In the current UK situation with politically-engineered ‘austerity’ (budget, wage, and pension cuts) and the application of tougher performance management systems in the public services (New Public Management), their struggles can be seen to be one centre of the wider class struggle.
    • Job insecurity, employee anxiety, and commitment: The moderating role of collective trust in management

      Wang, Wen; Mather, Kim; Seifert, Roger; University of Wolverhampton Business School, University of Wolverhampton, Wolverhampton, UK; Keele Management School, Keele University, Staffordshire, UK; University of Wolverhampton Business School, University of Wolverhampton, Wolverhampton, UK (2018-04-25)
      This article examines the moderating effect of collective trust in management on the relation between job insecurity (both objective and subjective) and employee outcomes (work-related anxiety and organisational commitment). This is contextualised in the modern British workplace which has seen increased employment insecurity and widespread cynicism. We use matched employer-employee data extracted from the British Workplace Employment Relations Survey (WERS) 2011, which includes over 16,000 employees from more than 1100 organisations. The multilevel analyses confirm that objective job insecurity (loss of important elements of a job such as cuts in pay, overtime, training, and working hours) are significantly correlated with high levels of work-related anxiety and lower levels of organisational commitment. These correlations are partially mediated by subjective job insecurity (perception of possible job loss). More importantly, collective trust in management (a consensus of management being reliable, honest and fair) significantly attenuates the negative impact of objective job insecurity on organisational commitment, and reduces the impact of subjective job insecurity on work-related anxiety. Theoretical and practical implications and limitations of these effects are discussed.
    • Brexit and the fight against human trafficking: Actual situation and future uncertainty

      Ventrella, Matilde (Marmara University European Union Institute, 2018)
    • How can leaders and managers in the Police support the learning of others and at the same time, support their own?

      Jones, Jenni; University of Wolverhampton Business School, Wolverhampton, UK (Emerald, 2018-04-30)
      The purpose of this article is to discuss and attempt to demonstrate that formal mentoring is a helpful tool to develop current and future managers within the changing context of the Police, and to highlight how managers can have both a helpful and hindering influence on mentoring programmes and the learning within them. A longitudinal qualitative case study approach was chosen and semi-structured interviews were conducted alongside focus groups. The findings showed that both mentees and mentors perceived they were learning within the mentoring relationship. Also, despite some common themes in relation to the key moderating factors, managers were seen as both facilitating and hindering these relationships. It was recognised that although interesting to compare and contrast the findings between the two different case study organisations, the findings drawn from this study may not be directly applicable to other mentoring programmes beyond these UK Police Forces. More could have been explored in the focus groups and information could have been collected from those that did not attend the interviews or the focus groups. This research adds value as there is little written about the mentoring and managers, within the interesting changing context of the UK Police force. The insights from this mentoring research suggest that there is much learning to be gained by both parties through mentoring and that line managers need to be encouraged away from the day to day reactive approach towards being more proactive with supporting the personal development of their team members (and themselves) into the future. If they are more involved and supportive of L&D interventions, then they and their team members will gain more from the experience and this will ultimately help them to make a more positive difference within their role.
    • Evaluating the ability and desire of Police and Crime Commissioners (PCCs)

      McDaniel, John (Springer International Publishing, 2018-05-31)
    • Parliamentary candidate selection in the Conservative Party: The meaning of reform for party members and membership parties

      Low, Mark (Palgrave Macmillan, 2014-06-30)
      Parliamentary candidate selection reform was fundamental to the Conservative Party’s organisational renewal, but local autonomy was always a potential obstacle. In the context of a falling membership, the leadership took action. Hence, this article addresses three questions. Firstly, it examines how power was utilised for the purpose of dismantling local autonomy in parliamentary candidate selection. Secondly, it discusses the implications of reform for party members. Thirdly, it assesses what the research findings mean for the notion of ‘membership party’ and the models that purport to explain party organisation. A qualitative research design was adopted that focused upon local activists and officials. The conclusion points towards a network approach to party organisation that projects local identity as the emerging organisational model. The research also provides an insight into how the Conservative Party leadership is managing its declining membership base.
    • The Renewal of the Local Conservative Party Campaign Capability: An Organizational Insight into Central Co-ordination

      Low, Mark (Taylor & Francis, 2014-04-02)
      The importance of local campaigning for general election success is widely accepted. By focusing on the British Conservative Party, this article offers qualitative support through a research design in which interviews were conducted with local activists in four target constituencies and with regional officials; as a result, some understanding of the long campaign was also obtained. Embracing the contemporary view that campaigning effectiveness is a function of the party centre's ability to direct local parties, this study provides an organizational insight into how the centre was able to enhance its control, but also discusses the implications of this for local activists and for the local party organizational structure. The findings reveal that activist de-politicization and de-skilling, and a more formal and dismissive approach to party management, have undermined the local effort with the result that the party's local campaigning effort remains organizationally sub-optimal. The engagement of outside expertise and supporter networks has also changed the nature of the local party, so that it is moving towards a network of local political capabilities.
    • The changing nature of activist engagement within the Conservative Party: A review of Susan Scarrow’s task-orientated approach to party membership

      Low, Mark (Palgrave Macmillan, 2013-04-29)
      Scarrow highlighted two questions concerning party members: The level of engagement required and the extent to which this occurred within formal party structures. She proposed a task – rather than a people-orientated interpretation. Her framework is applied here to the British Conservative Party. A qualitative research design was adopted, which focused on the views and behaviour of local activists. This permitted an understanding of how the party organisation actually functioned. The findings revealed notable deficiencies in activity levels, member skills, member attitudes towards performance improvement and local managerial capacity. This meant reduced fitness for purpose. Hence, a shrinking of activists’ responsibilities and a simplification of their role has occurred, thereby changing the nature of engagement, but equally modifying the nature of political voluntarism. Increasing emphasis is being placed upon developing networks of supporters, with the implication that there has been a movement towards the American model of party organisation, but with the continuation of membership parties in a looser form. As such, the findings also reveal how the party is managing its declining membership organisation. Overall, Scarrow’s task-orientated approach was found to be apposite for the purpose of measuring local activist engagement.
    • Perceived managerial and leadership effectiveness within higher education in France

      Hamlin, Robert G.; Patel, Taran; Wolverhampton Business School, University of Wolverhampton, MN Building, City Campus North, Nursery Street, Wolverhampton WV1 1AD, UK; People, Organization and Society Department, Grenoble Ecole de Management, B.P. 127-12, rue Pierre Semard, 38003 Grenoble-Cedex 01, France (Routledge, 2015-06-02)
      Higher Education Institutions (HEIs) in many countries are currently experiencing significant changes in how they are organized and managed. Consequently, exploring the kind of manager/leader behaviours that are perceived as effective and least effective/ineffective by peers, subordinates, collaborators, and team members in HEIs becomes important. Choosing a French HEI for our study and using the Critical Incident Technique, the authors conducted 37 interviews of academic/non-academic managerial/non-managerial staff to generate a total of 250 critical incidents (CIs) of observed managerial behaviour. Subjecting these CIs to open and axial coding resulted in the emergence of 17 positive and 21 negative behavioural indicators of perceived managerial and leadership effectiveness. Comparing these findings with those of extant studies of HEIs from Anglo countries revealed many similarities and considerable differences. Implications are offered for leadership and management development training programmes specifically designed for members of HEIs, along with suggestions for further research on this topic.
    • Differentiated legitimacy, differentiated resilience: beyond the natural in ‘natural disasters’

      Harrison, Elizabeth; Chiroro, Canford (Taylor and Francis online, 2016-06-27)
      This paper starts with a flood in southern Malawi. Although apparently a ‘natural’ event, those most affected argued that it was made much worse by the rehabilitation of a nearby irrigation scheme. We use this example to interrogate the current interest in resilience from a perspective informed by political ecology and political economy, arguing that a focus on resilience should not be at the expense of understanding the conditions that shape vulnerability, including the ways in which ‘communities’ are differentiated. Complex factors are at play – and the ways in which these combine can result in a ‘perfect storm’ for some individuals and households. These factors include the effects of history combining with ethnicity, of legitimacy influencing voice, and of the interplay of political dynamics at different levels. In particular, processes of commodification have played an important role in shaping how some may benefit at the cost of catastrophic harm to others.
    • Economic Impact Assessment of Leicester Cathedral

      Robinson, Peter; Booker, Nick; Oriade, Ade (University of Wolverhampton, 2017-10)