Millar, Grace (Australian Society for the Study of Labour History inc., 2015-05-05)
In July 1951, 15,000 New Zealand watersiders, miners, freezing-workers and seamen returned to work
after being locked-out or on strike, but their lives, and the lives of those dependent on their income, did
not return to normal. For five months, most workers and their families had had to borrow money and
leave bills unpaid in order to survive, and they needed to pay their debts. This article examines the social
cost of the 1951 waterfront dispute. It concentrates on strike debt, and the long shadow that debt cast on
family and community relationships. This article argues that many of the costs of an industrial dispute
are not paid until after it ends, but in contrast to union’s collective concern about costs during the dispute,
costs after the dispute are privatised and treated as the concern of individual families.
Gregg, Stephen (Ashgate Publishing (Routledge), 2015-02-03)
Apostate testimony about new religious movements (NRMs) tends to polarise opinion. The public gain much of their information about NRMs from ex-members who are generally highly vocal and negative in assessing their experience. Academics, by contrast, have traditionally been wary of ex-member testimony: Lonnie D. Kliever, for example, writes, “apostates from new religions do not meet the standards of personal objectivity, professional competence, and informed understanding required of expert witnesses” (Kliever 1995:12; italics original). While the academic generally writes as an ‘outsider’ to the organisation being studied, the ex-member will often claim to have the advantage of knowing both sides of the story, having been both insider and outsider. It is our purpose in this discussion to evaluate the testimony of the ex-member, and to discuss how such testimonies may be used, both in the academic study of new religions, and also within the broader study of contemporary religion.
Wang, Yong (Emerald Group Publishing Limited, 2015-12-11)
Purpose - Dynamic capabilities are regarded as the bedrock of businesses that survive in a dynamic environment. Building upon the social capital theory, this study aims to investigate the nexus between dynamic capabilities and social capital in family businesses. Design/methodology/approach - The study adopted a quantitative approach. As there is no formal business database available in China, the study followed a snowball sampling procedure. 628 useful responses were gathered. Findings – The study echoes the call of Arregle et al. (2007) for understanding family business’s internal sources of competitiveness and the role of social capital. Results show that the three dimensions of social capital, namely structural, cognitive, and relational capital, influence dynamic capabilities of family businesses. Research limitations - The lack of an official business database in China made the conventional representative sample survey used in the West difficult to replicate. Furthermore, empirical data were collected from different regions of China; regional cultures and different levels of economic development across the regions might influence the social capital-dynamic capabilities connection, but these were not examined in the current study. Originality/value – The study integrates two significant but disconnected research streams, i.e. social capital and dynamic capabilities. Furthermore, the study shows how different dimensions of social capital influence dynamic capabilities. Research findings derived may contribute to the entrepreneurial debate as to why some family businesses can survive in the dynamic environment while others cannot.
In conflict-affected situations, aid-funded livelihood interventions are often tasked with a dual
imperative: to generate material welfare benefits and to contribute to peacebuilding outcomes.
There may be some logic to such a transformative agenda, but does the reality square with the
rhetoric? Through a review of the effectiveness of a range of livelihood promotion interventions—from job creation to microfinance—this paper finds that high quality empirical evidence
is hard to come by in conflict-affected situations. Many evaluations appear to conflate outputs
with impacts and numerous studies fail to include adequate information on their methodologies
and datasets, making it difficult to appraise the reliability of their conclusions. Given the primary
purpose of this literature—to provide policy guidance on effective ways to promote livelihoods—
this silence is particularly concerning. As such, there is a strong case to be made for a restrained
and nuanced handling of such interventions in conflict-affected settings.
The death toll of migrants at sea is on the increase. The EU and its Member States are not addressing the situation by widening the EU legal framework on human trafficking to persons smuggled at sea. People smuggled at sea are extremely vulnerable at the hands of their smugglers and suffer serious abuse of their human rights from their journeys through the desert, on the boats and when they reach their final destination. They become victims of human trafficking and they should not be neglected anymore by the EU and its Member States. However, all EU proposals lack of concreteness as Member States do not want to support and host migrants at sea on their territories. They are reluctant to launch solidarity between each other as requested by the Lisbon Treaty and by doing this, they are indirectly responsible for the death of many migrants at sea and for the abuse of their human rights. This article proposes alternatives to explore that could change the situation if Member States show their willingness to cooperate with each other.
Electronic communication technology (ECT), such as mobile phones and online communication tools, is widely used by adolescents; however, the availability of such tools may have both positive and negative impacts within the context of romantic relationships. While an established literature has documented the nature, prevalence, and impact of traditional forms of adolescent dating violence and abuse (ADVA), limited empirical investigation has focused on the role of ECT in ADVA or what shall be termed technology-assisted adolescent dating violence and abuse (TAADVA) and how adolescents perceive the impact of TAADVA relative to ADVA. In this article, the authors explore the role ECT plays in adolescent romantic relationships and psychologically abusive and controlling ADVA behaviors and its perceived impact. An opportunity sample of 52 adolescents (22 males and 30 females) between the ages of 12 and 18 years participated in the study. One all-female and seven mixed-gendered semi-structured focus groups were conducted. Thematic analysis was used to identify three superordinate themes, including (a) perceived healthy versus unhealthy communication, (b) perceived monitoring and controlling communication, and (c) perceived impact of technology-assisted abuse compared with that in person. While ECTs had a positive impact on the development and maintenance of adolescent romantic relationships, such tools also provided a new avenue for unhealthy, harassment, monitoring, and controlling behaviors within these relationships. ECT was also perceived to provide unique impacts in terms of making TAADVA seem both less harmful and more harmful than ADVA experienced in person. Adolescents’ perceptions and experiences of ECT in romantic relationships and TAADVA may also vary be gender. Implications of the findings are discussed, and recommendations are made for future research.
Purpose – The purpose of this paper is to illustrate the ways in which contemporary organisations are imposing their own private sanctions on fraudsters. Design/methodology/approach – The research draws on primary data from interviews with counter fraud practitioners in the UK, secondary sources and case examples. Findings – Such developments have been stimulated, at least in part, by the broader limitations of the criminal justice system and in particular a “fraud bottleneck”. Alongside criminal sanctions, many examples are provided of organisations employing private prosecutions innovative forms of civil sanction and “pseudo state” sanctions, most commonly civil penalties comparable to fines. Research limitations/implications – Such changes could mark the beginning of the “rebirth of private prosecution” and the further expansion of private punishment. Growing private involvement in state sanctions and the development of private sanctions represents a risk to traditional guarantees of justice. There are differences in which comparable frauds are dealt with by corporate bodies and thus considerable inconsistency in sanctions imposed. In contrast with criminal justice measures, there is no rehabilitative element to private sanctions. More research is needed to assess the extent of such measures, and establish what is happening, the wider social implications, and whether greater state regulation is needed. Practical implications – Private sanctions for fraud are likely to continue to grow, as organisations pursue their own measures rather than relying on increasingly over-stretched criminal justice systems. Their emergence, extent and implications are not fully understood by researchers and therefore need much more research, consideration and debate. These private measures need to be more actively recognised by criminal justice policy-makers and analysts alongside the already substantial formal involvement of the private sector in punishment through prisons, electronic tagging and probation, for example. Such measures lack the checks and balances, and greater degree of consistency as laid out in sentencing guidelines, of the criminal justice system. In light of this, consideration needs to be given to greater state regulation of private sanctions for fraud. More also needs to be done to help fraudsters suffering problems such as debt or addiction to rebuild their lives. There is a strong case for measures beyond the criminal justice system to support such fraudsters to be created and publicly promoted. Originality/value – The findings are of relevance to criminal justice policy-makers, academics and counter fraud practitioners in the public and private sectors.
Brooks, Graham; Sparrow, Paul (Springer, 2015-04-14)
This paper focuses on customers’ views on the extent that bookmakers and individuals are responsible for a duty of care. 72 participants from seven bookmakers in one city in England were interviewed that illustrates customers expect bookmakers to take ‘reasonable steps’ to avoid exploiting all customers. However, the customers’ views recorded in this paper illustrate a range of views on what a duty of care should actually comprise with differences of opinion on the level of bookmakers and individuals level of responsibility, dealing with intoxicated customers, illegal gambling, prevention of excessive and problem gambling and self-exclusion.
Service innovation has become a priority within the field of innovation management and is increasingly focused on the creation of memorable experiences that result in customer loyalty. Studies of experience design suggest individual service elements to be managed when staging an experience whereas conceptual models in the literature emphasize the holistic way in which an experience is perceived. In short, service experience is greater than the sum of its parts. Therefore, successful innovation management requires the ability to understand and measure the mechanisms by which service innovations impact customers’ experiences. Our research addresses this need by identifying dimensions of service experience and developing a tool for their measurement. Using a three stage process of 1) systematic literature review; 2) rigorous scale development and reduction; and 3) validation, we identify six dimensions of the service experience and develop scales to measure each one. This results in a model of service innovation that highlights the levers through which a company’s service innovation efforts can result in memorable experiences and ultimately generate service success.
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