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An investigation into the relevance of flexibility- and interoperability requirements for implementation processes for workflow-management-applications
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|Title: ||An investigation into the relevance of flexibility- and interoperability requirements for implementation processes for workflow-management-applications|
|Advisors: ||Moreton, Robert|
|Publisher: ||University of Wolverhampton|
|Issue Date: ||2009 |
|Abstract: ||Flexibility and Interoperability have become important characteristics for organisations and
their business processes. The need to control flexible business processes within an
organisation’s boundaries and between organisations imposes major requirements on a
company’s process control capabilities.
Workflow Management Systems (WFMS) try to fulfil these requirements by offering
respective product features. Evidence suggests that the achievement of flexible business
processes and an inter-organisational process control is also influenced by implementation
processes for Workflow Management Applications (WFMA). [A WFMA comprises the WFMS and "all WFMS specific data with regard to one or more business processes" [VER01]]. The impact of a WFMA
implementation methodology on the fulfilment of these requirements is the research scope of
The thesis provides knowledge in the following areas:
1. Review of the relationship between workflow management and the claim for process
flexibility respectively -interoperability.
2. Definition of a research-/evaluation framework for workflow projects. This framework
is composed of all relevant research variables that have been identified for the thesis.
3. Empirical survey of relevant workflow-project objectives and their priority in the
context of process flexibility and –interoperability.
4. Empirical survey of the objectives’ achievement.
5. Empirical survey of methodologies / activities that have been applied within workflow
6. Derivation of the project methodologies’ effectiveness in terms of the impact that
applied activities had on project objectives.
7. Evaluation of existing workflow life-cycle models in accordance with the research
8. Identification of basic improvements for workflow implementation processes with
respect to the achievement of flexible and interoperable business processes.
The first part of the thesis argues the relevance of the subject. Afterwards research variables
that constitute the evaluation framework for WFMA implementation processes are stepwise
identified and defined. An empirical study then proves the variables’ effectiveness for the
achievement of process flexibility and –interoperability within the WFMA implementation
process. After this the framework is applied to evaluate chosen WFMA implementation
methodologies. Identified weaknesses and effective methodological aspects are utilised to
develop generic methodological improvements. These improvements are later validated by
means of a case study and interviews with workflow experts.|
|Type: ||Thesis or dissertation|
|Keywords: ||Workflow management|
Workflow management systems
Business process management
Business process flexibility
Business process interoperability
|Appears in Collections: ||E-Theses|
|Files in This Item:|
|Kuehl_PhD thesis.pdf||1770Kb||Adobe PDF|
|Kuehl_PhD thesis Appendices.pdf||6001Kb||Adobe PDF|
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