Student satisfaction and perceptions of quality: testing the linkages for PhD students

2.50
Hdl Handle:
http://hdl.handle.net/2436/609626
Title:
Student satisfaction and perceptions of quality: testing the linkages for PhD students
Authors:
Cheng, Ming; Taylor, Hohn; Williams, James; Tong, Kang
Abstract:
Student satisfaction and the quality of education are of compelling interest to students, academic staff, policymakers and higher education researchers internationally. There is a widespread belief in their “cause and effect” relationship. This paper tests these beliefs and explores how the level of student satisfaction is linked with the perceived quality of PhD education. Using expectancy-value theory as a framework and interview data from PhD students and their supervisors, this paper suggests that satisfaction is not necessarily perceived as an indicator of quality education. Levels of student satisfaction can be influenced by students’ expectations prior to their study and their pre-conceived beliefs regarding the value of a PhD education. Concern is raised that an over-emphasis on student satisfaction may pose a threat to the quality of PhD programmes, making it increasingly difficult for universities to retain their integrity and reducing the intellectual challenges that PhD students need to experience.
Publisher:
Taylor & Francis
Journal:
Higher Education Research and Development
Issue Date:
18-Feb-2016
URI:
http://hdl.handle.net/2436/609626
Additional Links:
http://www.tandfonline.com/doi/full/10.1080/07294360.2016.1160873
Type:
Article
Language:
en
ISSN:
0729-4360
Sponsors:
Society for Research into Higher Education
Appears in Collections:
FEHW

Full metadata record

DC FieldValue Language
dc.contributor.authorCheng, Mingen
dc.contributor.authorTaylor, Hohnen
dc.contributor.authorWilliams, Jamesen
dc.contributor.authorTong, Kangen
dc.date.accessioned2016-05-18T15:20:23Zen
dc.date.available2016-05-18T15:20:23Zen
dc.date.issued2016-02-18en
dc.identifier.issn0729-4360en
dc.identifier.urihttp://hdl.handle.net/2436/609626en
dc.description.abstractStudent satisfaction and the quality of education are of compelling interest to students, academic staff, policymakers and higher education researchers internationally. There is a widespread belief in their “cause and effect” relationship. This paper tests these beliefs and explores how the level of student satisfaction is linked with the perceived quality of PhD education. Using expectancy-value theory as a framework and interview data from PhD students and their supervisors, this paper suggests that satisfaction is not necessarily perceived as an indicator of quality education. Levels of student satisfaction can be influenced by students’ expectations prior to their study and their pre-conceived beliefs regarding the value of a PhD education. Concern is raised that an over-emphasis on student satisfaction may pose a threat to the quality of PhD programmes, making it increasingly difficult for universities to retain their integrity and reducing the intellectual challenges that PhD students need to experience.en
dc.description.sponsorshipSociety for Research into Higher Educationen
dc.language.isoenen
dc.publisherTaylor & Francisen
dc.relation.urlhttp://www.tandfonline.com/doi/full/10.1080/07294360.2016.1160873en
dc.subjectExpectationsen
dc.subjectPhDen
dc.subjectpostgraduateen
dc.subjectqualityen
dc.subjectstudent satisfactionen
dc.subjectvalueen
dc.titleStudent satisfaction and perceptions of quality: testing the linkages for PhD studentsen
dc.typeArticleen
dc.identifier.journalHigher Education Research and Developmenten
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