University of Wolverhampton
Browse
Collection All
bullet
bullet
bullet
bullet
Listed communities
bullet
bullet
bullet
bullet
bullet
bullet
bullet
bullet
bullet
bullet
bullet
bullet
bullet

Wolverhampton Intellectual Repository and E-Theses > Research Institutes > Research Institute in Healthcare Science > Pharmacy and Natural Products Research Group > Evaluation of community pharmacists' recommendations to standardized patient scenarios.

Please use this identifier to cite or link to this item: http://hdl.handle.net/2436/29476
    Del.icio.us     LinkedIn     Citeulike     Connotea     Facebook     Stumble it!



Title: Evaluation of community pharmacists' recommendations to standardized patient scenarios.
Authors: Rutter, Paul M.
Horsley, Emma
Brown, David T.
Citation: Annals of Pharmacotherapy, 38(6): 1080-1085
Publisher: Harvey Whitney Books Company
Journal: Annals of Pharmacotherapy
Issue Date: 2004
URI: http://hdl.handle.net/2436/29476
DOI: 10.1345/aph.1D519
PubMed ID: 15113984
Additional Links: http://www.theannals.com/cgi/content/full/38/6/1080
Abstract: BACKGROUND: Recent trends in the global nonprescription drug market show a massive increase in medicine availability to the general public. This places greater responsibility on community pharmacists to ensure that patients exercise self-care appropriately. This small study examined pharmacist performance in facilitating patient self-care. OBJECTIVE: To determine whether an appropriate course of action was taken by UK community pharmacists practicing in one geographic area when presented with 1 of 2 case scenarios: headache or abdominal pain. METHODS: A covert researcher, posing as a patient, spoke with the pharmacist on duty at each of 30 pharmacies, asking for advice on one of the scenarios. The pharmacist was interviewed and their responses were examined by an expert panel. RESULTS: Thirty pharmacies were visited resulting in 28 consultations, 14 each for both scenarios. Pharmacists performed better when counseling the "patient" with abdominal pain than headache. The majority of questions asked were categorized as being relevant by the panel (66% for headache, 89% for abdominal pain), although in both scenarios, the expected outcome of referral was observed only in 7 of the consultations for headache and in 8 cases for abdominal pain. Questioning centered on quantification and clarification of the presenting problem and rarely on questions related to history taking. CONCLUSIONS: Performance levels of the community pharmacists varied considerably. For all pharmacists to perform well, greater emphasis should be placed on eliciting information from the patient to ensure that the appropriate course of action is taken.
Type: Article
Language: en
Keywords: Nonprescription medicines
UK
MeSH: Abdominal Pain
Adult
Community Pharmacy Services
Directive Counseling
Drugs, Non-Prescription
Female
Great Britain
Headache
Humans
Male
Middle Aged
Pharmacists
Professional Role
Referral and Consultation
Self Medication
ISSN: 1060-0280
Appears in Collections: Pharmacy and Natural Products Research Group

Files in This Item:

There are no files associated with this item.



Related articles on PubMed
bullet
bullet
bullet
Intern pharmacists as change agents to improve the practice of nonprescription medication supply: provision of salbutamol to patients with asthma.
Schneider CR, Everett AW, Geelhoed E, Padgett C, Ripley S, Murray K, Kendall PA, Clifford RM
2010 Jul-Aug
bullet
bullet
See all 259 articles

All Items in WIRE are protected by copyright, with all rights reserved, unless otherwise indicated.

 

Fairtrade - Guarantees a better deal for Third World Producers

University of Wolverhampton, Wulfruna Street, Wolverhampton, WV1 1LY

Course enquiries: 0800 953 3222, General enquiries: 01902 321000,
Email: enquiries@wlv.ac.uk | Freedom of Information | Disclaimer and copyright | Website feedback | The University as a charity

OR Logo Powered by Open Repository | Cookies