University of Wolverhampton
Browse
Collection All
bullet
bullet
bullet
bullet
Listed communities
bullet
bullet
bullet
bullet
bullet
bullet
bullet
bullet
bullet
bullet
bullet
bullet
bullet

Wolverhampton Intellectual Repository and E-Theses > Business School > Management Research Centre  > What can western management offer Russian social work?

Please use this identifier to cite or link to this item: http://hdl.handle.net/2436/11398
    Del.icio.us     LinkedIn     Citeulike     Connotea     Facebook     Stumble it!



Title: What can western management offer Russian social work?
Authors: Gilbert, K.
Publisher: University of Wolverhampton
Issue Date: Jun-1999
URI: http://hdl.handle.net/2436/11398
Additional Links: http://www.wlv.ac.uk/PDF/uwbs_WP009-99%20Gilbert.pdf
Abstract: This paper contributes to the debate on the process and the efficacy of Western management 'knowledge' transfer by casting light on the ways in which it has had an impact on the largely neglected area of public service and public administration. The study from which the paper derives took place in 1997 and 1998 in two social services departments in regions south of Moscow, and in the Ministry of Labour and Social Development (formerly Social Protection) in Moscow. The author is a British management academic acting as a consultant to the development of social work management on a recent Tacis project. The paper is an ethnographic, participant observer account of working with Russian social workers, social work managers, and heads of service. In Russia, the institutions for protection of the most vulnerable groups in the population, and the legislative frameworks for such institutions (the ‘social safety net’), are being radically re-drawn, in efforts to forestall the direst social consequences of a rapid shift to the market. Social work as a profession is being shaped and defined within this context, and an infrastructure to manage and resource it is being gradually and painfully developed by its leaders, often in extremis. Social services managers are struggling with a gargantuan task of reconciling the contradiction between vastly expanding public expectations and rapidly dwindling resources. Within this contradiction, Western influences, traditional Russian values and the harsh reality of the present, meet, collide and confront each other. Inherent tensions lead to the psychological phenomenon known as ‘splitting’ - the separating out of negative emotions or feelings judged unhelpful, and their projection onto other groups. Using an ethnographic approach to a small number of recent consultancy episodes, the author contends that only those Western management approaches which can accommodate a diverse range of ideological positions will be helpful, because they will be recognised in terms of current realities and comprehended as consistent with dominant values. No single set of values can yet be said to be dominant. The ensuing result is that a focus on developing practice in social work delivery is seen to be more relevant, and less problematical, than the transfer of new approaches to service management.
Type: Working Paper
Language: en
Keywords: Russia
Knowledge transfer
Western management techniques
Social work management
Public administration
Public service
Management practices
Series/Report no.: Working paper
WP 009/99
ISSN: 1363-6839
Appears in Collections: Management Research Centre

Files in This Item:
File Description Size Format View/Open
Gilbert2.pdf76KbAdobe PDFThumbnail
View/Open

All Items in WIRE are protected by copyright, with all rights reserved, unless otherwise indicated.

 

Fairtrade - Guarantees a better deal for Third World Producers

University of Wolverhampton, Wulfruna Street, Wolverhampton, WV1 1LY

Course enquiries: 0800 953 3222, General enquiries: 01902 321000,
Email: enquiries@wlv.ac.uk | Freedom of Information | Disclaimer and copyright | Website feedback | The University as a charity

OR Logo Powered by Open Repository | Cookies